Privacy Policy
Last Updated: Jul 10, 2026
P.R.O.U.D. Academy ("we," "our," or "us") is committed to protecting the privacy of our students, prospective students, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry, apply for enrollment, or otherwise interact with our services.
This Policy is intended to comply with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and the California Online Privacy Protection Act (CalOPPA), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and the European Union and United Kingdom General Data Protection Regulation (GDPR), where applicable.
1. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information
General Inquiry Information
When you submit an inquiry through our website, we may collect:
Name
Email address
Phone number (if provided)
The contents of your message or inquiry
Student Application Information
When you apply for enrollment, we may collect information necessary to evaluate your eligibility and administer our educational programs, including:
Name
Middle name
Email address
Phone number
Date of birth
Gender
Age
Mailing or service address
City
State
ZIP Code
Name of last school attended
First year entered ninth grade
Educational records and transcripts
Any additional information voluntarily provided during the admissions process
Payment Information
Payments are processed through secure third-party payment providers. P.R.O.U.D. Academy does not store complete credit card or banking information on its own systems.
Technical Information
Our website may automatically collect certain technical information, including:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Platform Analytics
Our website platform may collect aggregated website performance metrics used to maintain website functionality, security, and performance. These analytics are not used for behavioral advertising.
2. How We Collect Information
Information is collected through:
Website inquiry forms
Student application forms
Communications by email or telephone
Payment processing systems
Website analytics and functional cookies
Third-party service providers supporting our operations
3. How We Use Your Information
We use information to:
Respond to inquiries
Process student applications
Verify eligibility for enrollment
Request and review transcripts
Communicate regarding admissions
Provide educational services
Process payments
Improve our programs and website
Maintain required educational records
Comply with legal and regulatory obligations
We do not sell personal information.
For individuals located within the European Union or United Kingdom, personal information is processed only where permitted under applicable law, including performance of a contract, legitimate interests, legal obligations, or consent where required.
4. Information Shared with Pocket Office LLC
P.R.O.U.D. Academy's website is designed, maintained, and supported by Pocket Office LLC, which serves as our website provider and technology partner.
When you submit a general inquiry through our website, limited information, including your name, email address, phone number (if provided), and inquiry, may be processed by Pocket Office LLC for the purpose of:
Responding to your inquiry
Maintaining and supporting the website
Troubleshooting technical issues
Improving website functionality and user experience
Evaluating website effectiveness
Conducting internal research and case studies related to website performance and service improvement
Pocket Office LLC does not receive or use student admissions records, transcripts, educational records, payment information, addresses, dates of birth, or other sensitive enrollment information except where temporarily necessary to provide technical support or as otherwise authorized by P.R.O.U.D. Academy.
Pocket Office LLC does not sell or disclose inquiry information to unrelated third parties for advertising purposes.
5. Data Sharing
We may share information only when reasonably necessary with:
Pocket Office LLC for website management and technical support
Secure payment processors
Transcript providers
Educational partners involved in enrollment or student services
Government agencies or regulatory authorities where required by law
Service providers assisting with the operation of P.R.O.U.D. Academy
All third-party providers are expected to protect personal information appropriately.
6. Data Retention
We retain personal information only as long as necessary to:
Administer educational programs
Maintain required educational records
Fulfill contractual obligations
Comply with legal or regulatory requirements
Resolve disputes
Enforce our agreements
Website inquiry information may be retained for customer service, operational improvement, and business recordkeeping purposes.
7. Your Privacy Rights
Depending upon your location, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where permitted by law
Restrict certain processing
Object to certain processing
Request data portability
Withdraw consent where processing is based upon consent
Lodge a complaint with an applicable supervisory authority
Requests may be submitted to the contact information provided below.
8. Cookies and Website Technologies
Our website uses functional cookies necessary for website operation.
The website platform may also collect limited aggregated analytics used to improve performance, maintain security, and monitor website functionality.
We do not currently use third-party advertising cookies or behavioral advertising technologies. Should this change, this Privacy Policy will be updated accordingly.
9. Data Security
P.R.O.U.D. Academy implements reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While no system can guarantee absolute security, we continually work to protect the information entrusted to us.
10. Children's Privacy
P.R.O.U.D. Academy serves adult learners. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that such information has been collected unintentionally, reasonable steps will be taken to delete it.
11. Changes to this Privacy Policy
Our website platform may collect aggregated website performance metrics used to maintain website functionality, security, and performance. These analytics are not used for behavioral advertising.
12. Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
P.R.O.U.D. Academy
Kentucky, United States
Email: padulteducation24@gmail.com
For website-related privacy questions involving Pocket Office LLC's role as the website provider and technology partner, inquiries may also be directed through the contact information provided on the website.
